Shipping policy
Shipping Policy
Order Processing
At MaxPower Athletics, we work hard to ensure your order is processed and shipped as quickly as possible.
Orders are typically processed within 1–3 business days after payment has been successfully received. During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 7–20 business days
Please note that shipping times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other factors outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear after the carrier receives the package.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Promotional offers, including free shipping, may be available on select products or during special events.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, please contact us immediately at jcarter30078@gmail.com. We cannot guarantee changes once an order has been processed.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, arrives damaged, or appears to be lost in transit, please contact our support team at jcarter30078@gmail.com. We will work with the shipping carrier to help resolve the issue as quickly as possible.
International Orders
International customers may be responsible for customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price and are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
MaxPower Athletics
Email: jcarter30078@gmail.com
We strive to respond to all customer inquiries within 24–48 business hours.